Our multi-channel sales policy, which has been developed over twenty years, means we are not susceptible to the same market fluctuations that other organisations who focus on trade sales may face as we sell to individual end users, SMEs, education, B2B and trade. We’re increasingly selling low-cost IT systems to social inclusion schemes and housing associations who simply wish to get more value from their IT spend. Higher prices of new equipment, as a result of the exchange rate, is also pushing customers to find better value for money from their IT spend and refurbished equipment is often the answer.